The Problem with AI

There is a big problem with AI. Mainly, it’s humans’ propensity to supply machine intelligence with data that is often incomplete and flawed. Two striking examples exemplify this trend.

ToolBox.com reported that:

“Hopes that artificial intelligence would usher in a new era of improved health care were severely blunted… as it was revealed that IBM Watson had frequently suggested unsafe and incorrect treatments for cancer patients.”

Flawed data by flawed people

Apparently, IMB Watson’s Oncology software advised that a lung cancer patient with severe bleeding take a medically dangerous drug closely associated with increasing hemorrhaging. Obviously, following the advisement could have likely ended in death. One doctor “reportedly labeled the product ‘a piece of Sh*t.’” IBM then conceded that the data that was given to Watson by doctors was biased, which led to the improper prognosis.

In another example of a significant AI blunder, the American Civil Liberties Union tested Amazon’s face-ID software, Rekognition, to try to persuade Congress to forbid the software from being used by law enforcement. The ACLU identified that the software had inherited racial biases from the humans who created it, and they were concerned that it would falsely identify people based on these biases.

According to Mashable, the ACLU “tested the real-time face identification software (which can identify every single face in a crowd) by comparing photos of members of Congress to mugshots, and 28 members were misidentified as the people in the mugshots. Of the 28 false positives in the study, six of the images were of representatives from the Congressional Black Caucus. Furthermore, even though people of color only comprise around 20 percent of Congress, they still comprised more than 40 percent of the false positives.”

What all of this data firmly shows is that if technologists don’t have a way to work through their biases, then their tech will likely only propagate their shortcomings.

Reality Changing Observations:

1. What do you think can be done to create less biased technological creations?

2. When a machine radically misdiagnoses a patient, where do you think the blame should lie?

3. What do you think technology companies can do to better prevent racial bias?

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